How We Are Responding to the COVID-19 Crisis

While things have calmed down slightly, COVID-19 and the variants associated are still affecting our upper South Carolina communities. Everyone has had to make changes to the way we live our lives and adjust to this new normal. Lexus of Greenville remains more committed to you than ever, by evolving ourselves by means of brand new services made available to everyone. We continue to serve you in the safest and most efficient way possible.

Please see our breakdown of the preventative steps we have taken to provide a safe dealership experience for customers and staff alike. You can also find a deeper dive into some of our brand new services we have made available to make both buying a new car and servicing it more accessible for you.

Preventative Steps Taken at the Dealership

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

Our fully-trained cleaning staff will more frequently disinfect and sanitize all high-touch areas including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.

Preventative Steps Taken at the Dealership Personal Hygiene Icon

More hand sanitizing dispensers in key areas around the office for quick and easy access for every customer and team member to use. We encourage you to make use of them after handling pens, keys, touching handles, car surfaces, and other surfaces throughout our dealership.

Preventative Steps Taken at the Dealership Stay Home Icon

All of our team members have been encouraged and mandated to stay home IF they feel like they are experiencing any symptoms of COVID-19.

Our approach moving forward has been based on the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

We want to ensure the health and safety of everyone who walks through the doors of Lexus of Greenville and do our part to end the COVID-19 pandemic.

What We Can Offer You Outside of the Dealership

Complimentary Pickup and Delivery Options*

While we would love to see you on our showroom floor, we understand that you may not be comfortable yet with in-person visits. For this reason, we have made the entire car buying experience accessible 100% online.

You can browse through our complete inventory of new and used cars, get pre-approved for financing, go through the leasing process, and fill out any and all paperwork from the comfort and safety of your own home. Once you are all ready to go, your brand new car will be delivered right to you at absolutely no extra cost.

No problem at all!

You can even take care of necessary Lexus service without ever leaving your home. Our team will pick up your car, leaving you with a loaner if necessary, and take care of anything you need done, from oil changes, tire rotations, inspections, new OEM parts, and more. We’ll even completely disinfect and clean your car before dropping it back off to you. You can schedule a service pickup right online or by calling our service center to learn more about the whole service.

At Home Test Drive*

Test driving a car is one of the best parts of buying a new car. Seeing it online doesn’t even come close to seeing it and trying it out in person. So in an effort to be more accessible and ensure the safety and health of both you and our team members, we have added the at-home test drive feature. Any car that you found through our new or used cars inventory you can schedule an at-home test drive for. As long as you are within 20 miles of Lexus of Greenville, you’re good to go! This includes the Simpsonville and Greer communities. See how it feels, how it handles, all the good stuff in an environment you’re comfortable in. All you have to do is follow these steps and your chosen car will show up like magic at your door.

If you like the car you’ve tried out, you can fill out the appropriate paperwork and keep it. If not, you can send it back without any issue. Do this as many times as you need!

  • Step 1 Icon

    Step 1

    Pick a car you like from our online inventory

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    Step 2

    Schedule an appointment and pick a time and place that accommodates YOUR needs

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    Step 3

    One of our friendly team members will call or email you to confirm the details of your appointment.

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    Step 4

    We will deliver the car to you at the time and place YOU chose!

If you like the car you’ve tried out, you can fill out the appropriate paperwork and keep it. If not, you can send it back without any issue. Do this as many times as you need!

Frequently Asked Questions

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    Will Lexus of Greenville stay open?

    We are still open for business. Please click here to check our current hours.

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    What precautionary measures are being taken?

    We have implemented increased cleaning and safety measures in every aspect of our dealership.The specifics of those safety precautions have been laid out in detail above.

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    Can I still get my car serviced?

    Yes, our service center is still open and our staff is fully equipped to safely complete any and all service requests. You can also schedule complimentary pickup and delivery for service within 20 miles of our dealership.*

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    Do you offer pick up and delivery service?

    Yes, we offer complimentary pickup and delivery for sales and service as well as at-home test drives for those who live within 20 miles of our dealership.*

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    What if I have a question about if I need service?

    Give us a call at 888-226-8094 with any service questions you may have.

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    Will you deliver the car to me?

    Yes. We offer pickup and delivery for sales and service as well as at-home test drives. These services are available within 20 miles of our dealership.*

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    Is there any way to purchase my vehicle without coming in?

    Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, we will deliver your car right to your door. We also offer complimentary at-home test drives* to those who want to give their future car a spin before making their final decision.

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    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* These services are being offered to aid in social distancing efforts and to limit the amount of people at our dealership throughout the day. If you are coming in for service, you can always make an appointment online to ensure we are ready to go right when you arrive.

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    Do you know any way I can lower or suspend my payment?

    You can find all of the latest financing options being offered by Lexus on the Lexus Finance website.

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    Should I still get my vehicle serviced?

    Yes, regular maintenance is critical to the prolonged health of your vehicle. If your car requires service, please schedule an appointment with our service department at your earliest convenience. Our team has been trained to safely service your vehicle and return it to you in pristine condition. We are also offering complimentary pickup and delivery for service as well as sales.*

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    What if I want to test drive a vehicle before buying?

    We are offering complimentary at-home test drives within 20 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.

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    Can I get a loaner vehicle for service?

    We do not offer loaner vehicles for service, however, complimentary pickup and delivery for sales and service as well as at-home test drives* are available.

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    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

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    What do I do if my lease is due?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

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    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

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    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

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    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

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    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also purchase a car from us entirely online and request an at-home test drive.*

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    Do I need to make an appointment before coming in for service?

    If possible, we ask that you make an appointment with our service department before coming to the dealership. If you live within 20 miles of our dealership, we encourage you to schedule complimentary pickup and delivery* for all of your service needs.

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    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

The Lexus of Greenville team is here to streamline your next purchase, lease, or service appointment. Whether you are looking to upgrade to a more capable SUV or just wanting to make sure your car is in perfect working order before a long road trip, we can help you with any and all of your car-related issues and queries.

If you have any questions, please contact us at 888-226-8094 or stop by our dealership at 2660 Laurens Rd, Greenville, SC 29607. We are here to find creative solutions for the greater Upstate, SC area, stop in and drive out in your new ride.

*Complimentary pickup/delivery and at home test drive only available within 20 miles of the dealership.